Contact

Real humans, fast replies. Email is the fastest way to reach us.

Customer support

Order & shipping questions

[email protected]

General & press

[email protected]

Reply time

Within 1 business day, Monday–Friday (Reykjavík time).

Registered office

POWER BioTech LLC

Laugavegur 100

101 Reykjavík

Iceland

The registered office is for legal correspondence. Please don’t mail product returns there — return instructions live on the shipping page.

Before you write

If your question is about how often to dose, storage, or whether the pen is right for you, the product FAQ covers most of it. For anything not answered there, write us — we’d rather hear from you than have you guess.