Privacy Policy

1. Data Collection & Use We collect and process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The types of data collected may include your name, email address, contact details, payment information, IP address, browsing behavior, purchase history, and product preferences. This data is collected to enhance the user experience, facilitate order fulfillment, provide customer support, and improve website functionality.

2. Data Protection We implement strict security protocols to ensure the safety of your personal data. Encryption, access control, and regular security audits are utilized to prevent unauthorized access or disclosure of information. Your personal data will not be shared, sold, or leased to third parties except when necessary to fulfill your order, process payments, or comply with legal obligations.

3. Data Sharing Your personal data may be shared with third-party service providers, including payment processors, shipping providers, and IT service companies, for the purpose of completing transactions and delivering products or services. These third parties are contractually bound to protect your data and use it only for the intended purposes. We do not share your data with marketing agencies or unauthorized entities.

4. Data Retention Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the retention period expires, your data is securely deleted, unless legal or regulatory requirements mandate longer retention.

5. Your Rights Under the GDPR, you have the right to access, modify, or delete your personal data. You may also request data portability, object to processing, or restrict the use of your data under certain circumstances. To exercise these rights, please contact us through our designated communication channels.

6. Cookies & Tracking Technologies Our website uses cookies and other tracking technologies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Return & Refund Policy

Customers may return products within 14 days of receipt, provided they are unused, unopened, and in their original packaging. If a product is defective or incorrect, the customer must contact customer support for further instructions. Refunds will be issued upon successful inspection of the returned product. Shipping fees are non-refundable unless the return is due to an error on our part. Refunds may take up to 10 business days to process. To initiate a return, contact our support team with order details and the reason for the return.

GDPR Compliance Statement

We adhere to the principles of transparency, accountability, and data security as mandated by the GDPR. We ensure that all personal data is collected and processed lawfully, securely stored, and not retained beyond necessary periods.

Customers have the right to be informed about the processing of their data, access their data upon request, correct inaccuracies, request deletion, and restrict or object to processing. Customers may also request data portability where applicable. Requests related to personal data must be submitted through our contact channels, and we will respond within the legally required time frame. For GDPR-related inquiries, please reach out to our support team.

If you have any further questions regarding these policies, please contact us via our official email or customer support page.