Due to the nature of our products, especially injectable supplements, we must follow strict safety and health guidelines. This means we are unable to accept returns on any product that has been opened, used, or shipped.

 

Eligibility for Refunds

You may be eligible for a refund or replacement if:

• Your order arrived damaged, incomplete, or defective
• You were sent the wrong item
• Your order was not yet processed or shipped

To request a refund, contact us at {customer_service_email} within {X days} of receiving your order. Include:

• Your order number
• A clear photo of the product (if damaged or incorrect)
• A brief explanation of the issue

We reserve the right to refuse any refund requests that do not meet the above criteria.

 

Non-Returnable Items

For health and safety reasons, we cannot accept returns of:

• Opened or used products
• Injectable items
• Items shipped to the customer in good condition

Processing Refunds

Once approved, refunds are issued to the original payment method within {refund_timeframe}.

Shipping fees (if any) are non-refundable unless the return is due to our error.

 

Late or Missing Refunds

If you haven’t received a refund after {X days}, first check with your bank or payment provider. If you’ve done this and still have not received your refund, contact us at {customer_service_email}.