Terms of Service
1. General Terms These Terms of Service govern your use of the website operated by Exotic Ventures s.r.o., IČO: 19462026, located at Bartákova 1121/3, 140 00 Praha, Czech Republic. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any of the provisions stated herein, you should discontinue the use of this website immediately. The Company reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the website after any modifications will constitute your acceptance of the revised Terms.
2. Eligibility By using this website, you confirm that you are legally permitted to do so under the laws of your jurisdiction. You further acknowledge that any purchase of products or services offered on the website is your sole responsibility, and you must ensure compliance with local, national, and international laws that may apply. It is your responsibility to determine whether purchasing, possessing, or using the products available on the website is lawful in your jurisdiction.
3. Products and Orders The Company offers products that are intended strictly for legal and authorized use. By placing an order, you represent that you are legally authorized to purchase and use the products. The Company reserves the right to reject or cancel orders at its sole discretion, especially if fraudulent, illegal, or suspicious activity is suspected. Product descriptions, prices, and availability may be changed at any time without prior notice. Although we strive to provide accurate product information, we do not warrant that descriptions, images, or other content on the website are error-free, complete, or up-to-date. If a product received does not match its description, you may return it in accordance with our Return & Refund Policy.
4. Payment & Billing All payments must be made in full at the time of purchase. The Company accepts multiple payment methods, including but not limited to credit cards, debit cards, bank transfers, and online payment gateways. You authorize us to charge the payment method provided for the total amount of your purchase. If your payment is declined or reversed, we reserve the right to cancel your order or restrict future transactions. The Company is not liable for any additional fees, exchange rate fluctuations, or charges imposed by your payment provider. All payment details must be accurate, and any discrepancies may result in order delays or cancellations.
5. Shipping & Delivery All orders are processed within the time frame specified at the time of purchase. However, shipping times may be subject to external factors beyond the Company’s control, including customs clearance, courier delays, or regulatory restrictions. The Company is not responsible for shipping delays, damages, or losses caused by third-party shipping carriers. Customers are responsible for providing accurate shipping details at the time of purchase. Any errors in the shipping address or other delivery details may result in non-delivery, and the Company will not be responsible for lost or undelivered packages due to incorrect information provided by the customer. If an order is lost in transit, the customer must notify the Company within 30 days of the expected delivery date for further investigation.
6. Limitation of Liability The Company and its affiliates shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or misuse of the products sold on this website. This includes, but is not limited to, any physical, financial, medical, or psychological consequences that may result from the purchase, possession, or use of our products. Customers agree to use the products at their own risk and acknowledge that the Company makes no claims regarding the efficacy, safety, or suitability of the products for any specific purpose.
7. Governing Law These Terms of Service are governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising from or related to these Terms shall be exclusively resolved in the courts of Prague, Czech Republic.